I require 24 hours’ notice minimum if you need to reschedule or cancel your visit with me. Should you cancel your appointment in less than 24 hours there will be an inconvenience fee of 25% that will need to be paid at the start of your next appointment unless otherwise discussed. If you cancel the day of your appointment there will be a 50% inconvenience fee. If you do not show for your appointment there will be a fee of 100% added to your next appointment. This fee will be due no later than 24 hours before your next appointment unless otherwise discussed.
*If you are canceling due to having a positive COVID or FLU test, fees will be waived. You will not receive another appointment until 14 days after being tested positive. Please be honest, I have a weak immune system and can get sick easily.
My Policies
Cancellation Policy
Late Policy
I completely understand that life happens, there are factors that we cannot control, but my time is important to me. If you are going to be more than 10 minutes late, PLEASE CALL ME: (702) 350-2483. If you are going to be more than 15 minutes late, I do have the right to deny your service(s) for the day. There should be respect going both ways. If you don’t respect my time then I reserve the right to cut ties with you and not rebook you. I am sorry if this happens to you but this is my career and not a hobby.
*If you call me, I am a real person and will empathize with you. As long as there is respect I’m willing to make compromises.
Service Adjustment Policy
My main focus is the happiness of you and your service. If you have any issues 4 days after your service please let me know. I’m willing do my best to serve you and fix the issue. If I feel it wasn’t a mistake on my part or a product issue there may be an additional charge. I do reserve the right to determine what caused the issue. I will not go out of my way to charge you more than necessary.
*I do not guarantee my work over someone else’s. Because I don’t know what someone else put on your nails, there is no integrity guarantee. I do offer removal service for $20 but I will work over someone else’s work if requested.